Our Privacy Policy

Your privacy is important to us, and we’re committed to ensuring that your privacy is fully protected when you use our website, www.scld.org.uk  (the “Website”). This policy (the “Privacy Policy”) explains what information we collect when you access our Website, why we collect it, where we disclose it, and how you can instruct us if you prefer to limit the use of that information. The Privacy Policy should be read alongside our Website terms of use  which tells you the terms on which you may use the Website, and our cookies policy.

The Website is owned and operated by Scottish Commission for Learning Disability, a registered SCIO with charity number SC032846 and having its registered office at 5th Floor, Suite 5.2, Stock Exchange Court, 77 Nelson Mandela Place, Glasgow, G2 1QY (“we” or “us”).

For the purposes of the Data Protection Act 1998, we are the data controller. By using the Website or by otherwise providing us with your information, you consent to the collection, storage, use and transfer of your information under the terms of the Privacy Policy. You warrant that any data provided by you on the Website or via our interactive services (for example Facebook) is accurate.

  1. What information is collected?

We may collect:

  • Technical information about your visits to our Website including, but not limited to, your IP (Internet Protocol) address used to connect your device to the internet and our Website, traffic data, locations data, log data, your browser settings, the date and time of your visits, and details regarding which pages, products or resources on the Website you access. When you visit the Website, our servers automatically record this type of information.


  • Information that you provide to us when you use our Website, including information you provide to us when you use our Website, including information you provide when you order services on our Website, fill in any forms on our Website, register to use our Website, subscribe to our Website, participate in discussion boards or other social media functions on the Website or enter a competition or promotion on our Website.


  • Information from cookies. A cookie is a small piece of information that a web site puts on your hard disk or stores in your memory so that it can remember something about you at a later time. It is a mechanism that allows the server to store its own information about a user on the user’s own computer. This is because each request for a web page is independent of all other requests, so the web page server has no memory of what pages it has shown you or anything about your previous visits. A cookie records your preferences when using a particular site (such as default text size), ensuring that you are not shown the same information and/or are only shown information you have stated that you are interested in. In order to use the Website you agree to let cookies be saved as they are an important part of the site navigation. If you object to the use of cookies – whether we use any or not – you can stop your browser from accepting them (see your browser’s preferences options). However, if you remove cookies from your PC there may be some deterioration in the service you receive. For more information on cookies, please see our cookies policy.

The type of information that we collect from you may include

  • Your full name, email address, postal address, telephone number and payment information.
  • Technical information about your visits to the Website.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.



  1. Why is the information collected?

We use your information:

  • To enable us to supply you with the products, services and information which you have requested.
  • To instruct qualitative research or customer service surveys.
  • To analyse the information that we collect from you in order that we can examine trends and patterns of the information and improve our services;
  • To ensure that the content from our Website is presented in the most effective manner for you and your device.
  • To contact you in order to send you details of our services which may be of interest to you.
  • To contact you for your views on our services.
  • For our internal record keeping.
  • For all other purposes consistent with the proper performance of our operations and business.
  1. Where is the information disclosed?

The  information that you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us for the purposes set out in this Privacy Policy or for reasons approved by you.

We may disclose your personal information to third parties:

  • If we are under a legal duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use  and other agreements.
  • To protect our rights and property, or our safety and our users’ safety.
  • For the purposes of preventing or reporting any illegal or immoral activity.

We will not sell, distribute or lease your personal data to third parties other than in accordance with this Privacy Policy unless we have your permission or are required by law to do so.

  1. Are third party sites covered by this policy?

Third party Internet sites that you can link to from the Website are not covered by the Privacy Policy, so we urge you to be careful and check the terms and conditions and privacy policies which apply to third party sites. SCLD accepts no responsibility or liability for the protection and privacy of information that you provide whilst visiting such sites.

  1. Security

The transmission of information via the internet is not secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your data may be stored by third parties on our behalf. We, and our third party contractors, employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

Please help us keep our records updated by informing us of any changes to your email address and other contact details.


  1. Marketing

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

  1. Copies and corrections

You have the right to ask for a copy of your information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.

  1. Your consent and changes to the Privacy Policy

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page and alert you, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

  1. How to contact us

We welcome your views about our web site. Our contact details can be found at the bottom of every page on the Website, and also in our Contact us section.