• Social and health care staff
• Support staff
• Support Coordinators and Managers
• Family carers with training and management responsibilities
• You may want to consider offering places to people who use your services and family carers

• Extend your understanding of the origins and functions of behaviour that challenges
• Analyse your own role in working with people who display behaviour that challenges
• Evaluate a variety of methods for preventing and managing such behaviour

This course is based around 4 workshop sessions each with a particular theme.

• Understanding challenging behaviour
• Factors relating to challenging and non-challenging behaviour
• Working with people with challenging behaviour
• Methods for responding to challenging behaviour