Communication - changing Focus

Who should attend:
  • Social and health care staff
  • Support staff
  • Support Coordinators and Managers
  • You may want to consider offering places to people who use your services and family carers
What the course covers:
  • The changing role of support workers and the implications of own development as a communicator in a range of support settings
  • The relationship between communication and the power balance in services
  • Recognising own strengths and development areas as a communicator in relation to changing demands
  • Developing a versatile attitude to current and future demands within support services
How long is this course: 2 days or 4 X ½ day with the option of a recall session