| Who should attend: |
- Social and health care staff
- Support staff
- Support Coordinators and Managers
- You may want to consider offering places to people who use your services and family carers
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| What the course covers: |
- The changing role of support workers and the implications of own development as a communicator in a range of support settings
- The relationship between communication and the power balance in services
- Recognising own strengths and development areas as a communicator in relation to changing demands
- Developing a versatile attitude to current and future demands within support services
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| How long is this course: |
2 days or 4 X ½ day with the option of a recall session |